Privacy Policy

Last updated: {{TODAY}}

Welcome to Tembo Chess

Welcome to Tembo Chess ("the App"), developed by Tembo Chess / Tembo inc ("we", "our", or "us"). Your privacy is important, and this Privacy Policy explains how we collect, use, store, and protect your information. By using Tembo Chess, you agree to the practices described here.

1. Information We Collect

We only collect the minimum data necessary for the App to function.

1.1 Account Information (Optional)

If you choose to sign in using Firebase Authentication, we may collect:

  • Email address

This is used ONLY for:

  • Saving your training progress
  • Ranking you on leaderboards
  • Preventing duplicate accounts

1.2 Usage Data

We may collect anonymous usage data such as:

  • Puzzle completion statistics
  • App performance metrics
  • Device type
  • General analytics (non-identifiable)

1.3 Local Storage (On Your Device Only)

Tembo Chess stores the following locally on your device, NOT on our servers:

  • Downloaded puzzle packs
  • User puzzle progress
  • Settings and preferences

We do not collect or upload this data.

2. Advertising & Third-Party Services

Google AdMob

Tembo Chess uses Google AdMob to display advertisements. AdMob may collect:

  • Device identifiers
  • IP address
  • App interactions
  • Approximate location (not precise)

This data is used solely for:

  • Ad delivery and personalization
  • Fraud prevention
  • Analytics and performance measurement

Opt-out: Users may opt out of personalized ads using Google device settings or through AdMob's consent management platform.

2.1 Firebase Services

We use Google Firebase for essential app functionality:

  • Firebase Authentication - Secure user login
  • Firebase Firestore - Data storage
  • Firebase Analytics - App performance insights
  • Firebase Crashlytics - Error reporting

SDK Compliance: All Firebase SDKs are Google Play SDK-certified and comply with Google Play User Data Policy.

3. How We Use Your Information

We use collected information for:

  • Account login & syncing progress
  • Improving app performance
  • Maintaining leaderboards
  • Displaying relevant advertisements
  • Ensuring fair use
  • Enhancing features based on aggregated analytics

We do NOT:

  • Sell your personal data
  • Share data with third parties for advertising outside Google's ecosystem
  • Track you across the web
  • Use background location tracking

5. Data Sharing

We do not sell or rent your personal information. Your data may be shared only with:

5.1 Google Services

Used for:

  • Authentication (Firebase Auth)
  • Analytics (Firebase Analytics)
  • Crash reports (Firebase Crashlytics)
  • Advertising (Google AdMob)

Google services follow strict security standards and data protection requirements.

5.2 Legal Requirements

We may disclose data if required:

  • By law or legal process
  • To protect user safety
  • To enforce our Terms of Service
  • To prevent fraud or abuse

6. Data Storage & Security

We apply industry-standard security practices:

  • Encrypted communication (HTTPS)
  • Secure Firebase identity handling
  • No storage of passwords (Firebase manages this)
  • Regular security updates

Local puzzle packs remain only on your device unless you manually delete them.

7. Children's Privacy

Tembo Chess is rated for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, contact us immediately.

8. Your Rights

Depending on your region, you have the right to:

  • Request access to your data
  • Request deletion of your data
  • Correct inaccurate data
  • Withdraw consent for data processing
  • Opt-out of personalized advertising
  • Request account deletion

To exercise your rights, email us at:

chesstembo@gmail.com

We respond within 14 days.

9. Data Retention

We retain:

  • Account data only while your account is active
  • Analytics data in aggregated form
  • Advertising data as required by Google AdMob policies
  • Crash logs temporarily for debugging

You can delete your data by:

  • Removing your account via app settings
  • Contacting us directly
  • Clearing app storage from device settings

10. Third-Party Services

Tembo Chess uses these Google services:

  • Firebase Authentication
  • Firebase Analytics
  • Firebase Crashlytics
  • Google AdMob

Links to their privacy terms:

Firebase Privacy & Security

Google Privacy Policy

Google AdMob

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted publicly with a new "Last Updated" date. Continued use of Tembo Chess after changes constitutes acceptance.

12. Contact Us

For questions, data requests, or complaints, contact:

chesstembo@gmail.com

We are happy to assist and typically respond within 2-3 business days.